Refund Policy

Updated as of 8/14/2023

• If a customer requests a refund or cancellation within the time the order is placed and 48 hours prior to final delivery of the order, the order amount will be refunded with a 10% processing fee withheld.
•  Allow 3-5 business days for a refund, depending on your financial institution. 
• If a refund or cancelation 48 hours or more prior to final delivery of the order,  a 90% refund will be refunded to the payment method used for the order.
• If the request is made within 48 hours of final delivery, 50% of the paid amount is available for refund. 
• If the order is placed within 48 hours of delivery date, and a refund is requested, 50% of the paid amount will be refunded to the customer.
• A refund will only be issued in the identical form in which initial payment was received, no cash or alternative credit can be issued. 
• Alternative to a refund, a customer can choose to apply the full order amount to a future order.

 If you have any questions or concerns, please contact us at info@cleanslatefoodco.com